

In today's ever competitive business environment employers are not only competing for customers and their dollars, they're also competing for staff that can provide the service experience required to keep customers coming back.
emerit is a diverse line of Canadian-made training products with a strong focus on the employee attitude required to help a business succeed. Benefits for both employees and employers are numerous:
emerit training materials provide a solid framework of the skills required to be competent in a job, a valuable asset for creating consistent customer service!
As an employer, you want consistently trained staff that meet and exceed your customer's expectations. Recent statistics have shown that roughly 40% of employees who receive no or poor job training will leave their positions within the first year.
Research also shows that effective training can increase productivity and sales; reduce the cost of turnover and improve customer service; all benefits that can help you exceed your customer's expectations.
Emerit products benefit your business by:
• identifying skill gaps before they turn into service issues
• increasing job knowledge and cross-training opportunities
• providing a full picture of your employee's knowledge, attitude and skills on-the-job
It's a standard job description and we do the updates for you, you don't have to do them yourself. We are making your job easier!
Industry professionals want to show their employer that they are committed to their job and that it's their profession by choice. emerit certificates provide a solid industry recognition for employees' knowledge, experience and skills on the job.
emerit Professional Certification is:
• self-study learning completed at one's own pace
• recognized across Canada
• gives you a sense of pride and accomplishment
• validates your job as a career choice
• provides recognition as an industry professional
• sharpens existing skills and provides the opportunity to learn new ones
• demonstrates to potential employers the skills and commitment you bring to the job as an industry certified employee
increases your professionalism which can lead to opportunities for advancement within a company
"Our goal has always been to hire the best possible staff and train them in a progressive, responsible manner. TIANB has allowed us to accomplish that via the Emerit Certification Program." Jim Gertridge CHA GM Rodd Miramichi River Hotel
Groom your workforce, boost productivity and increase your revenue with emerit professional certification. From the frontline to management, customer satisfaction lies in the hands of employees. A certified worker is more competent and efficient than a non-certified worker. Bring excellence to your business by investing in your staff.
Emerit certified people and businesses are recognized every year at TIANB's Annual Conference. They may also be recognized at a national level by CTHRC through the Commitment to Excellence program.
emerit, training products that will turn a job into a career!
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