emerit
emerit certified people and businesses are recognized every year at TIANB's Annual Conference!
emerit Training Solutions
Successful business owners and managers know that poorly trained employees have an adverse effect on customer service, leading to lost revenue, reduced job satisfaction and poor morale, which in turn lead to increased turnover and costs associated with hiring and training new staff members.
Thousands of successful tourism and hospitality professionals, working for some of the best companies in Canada and around the world, have improved their skills and knowledge and advanced their career with emerit.
National Occupational Standards
National Occupational Standards are manuals listing the skills and knowledge required to be successful in an occupation, and are available for a wide range of tourism and hospitality professions. Developed and validated by industry experts, National Occupational Standards represent what real employers look for in new hires, and reflect actual workplace conditions and current issues affecting the occupation.
emerit Online Learning and Workbooks
Training is available for dozens of occupations, in easy to manage online modules, so your busy employees can focus on the areas where they need to improve. For those who prefer a more traditional approach to learning, workbooks are also available.
All emerit training is focused on building real skills—not just memorizing information. Training from emerit is flexible–it can be used in the workplace, in the classroom and for self-directed study.
Online learning offers the ultimate in easy to use, portable, and engaging professional development. Accessible anywhere, anytime, emerit online learning is self-directed, enabling employees to learn outside of work hours, using the best approach for their learning style. Best of all, no printing or shipping means no extra costs, access to training is instant, and the training is environmentally friendly!
Professional Certification from emerit
When employees are certified through emerit, they earn a prestigious, national credential that identifies them as a true professional in their occupation, and recognizes the skills, knowledge, pride, and dedication they have brought to their career—and to your business.
Professional certification from emerit
• raises professionalism and improves job performance,
• increases employee job satisfaction and loyalty, and
• reduces the costs of turnover and training.
The new face of emerit: Because great service is good for business
Over the past several months and with many consultations, the emerit suite of products and the professional certification process have been updated. This revitalization of the emerit training program is available to you and your staff effective immediately.
What this means to you is that it is easier now than ever before to get the best training programs for your staff. A well trained staff leads to better business results and certification means your staff are performing at their best.
New Process for Frontline Certification
1) Write and pass National exam
2) Have required experience (number of hours)
For a complete list of frontline occupations please click here
New Brunswick price as of September 2012 250$ plus HST
New Process for Specialist Certification
1) Write and pass National exam
2) Have required experience (number of hours)
3) Pass performance evaluation
4) Required to re-certify every 3 years
For a complete list of specialist occupations please click here
New Brunswick price as of September 2012 495$-675$ plus HST
The following occupations have had a National update as of September 2012
Banquet Server
Bartender
Food and Beverage Server
Front Desk Agent
Travel Counsellor
Freshwater Fishing Guide
Hunting Guide
Food and Beverage Manager
Workplace Essentials (formerly Tourism Essentials)
New Occupational Standards Released!
National Occupational Standards are guidelines that help tourism workers be the best they can be in their profession. When every employee in a business has a clear understanding of the industry standards set for their profession, they are on the fast-track to excellence. The excellence of your employees brings success to your business.
Two new standards hot off the press are:
Director of Housekeeping
Hotel General Manager
*Please contact us for more information or for a copy of these new standards.
emerit, training products that will turn a job into a career!
Contact Catherine for more information 1-800-668-5313
