Human Resources Tools                   

Through its emerit Tourism Training brand, the Canadian Tourism Human Resource Council and TIANB offer a suite of human resource tools that can assist any size enterprise prepare and deliver HR and business planning strategies, as well as deliver training to build the professionalism and productivity of their employees.

The HR Toolkit

This on-line and CD-Rom based tool kit is a comprehensive resource for tourism managers and owner/operators looking for information and functional ready-to-use templates that can be customized to meet their HR needs.  This resource will assist business operators:

• Create a strategic HR plan to address the potential challenges in staffing
• Recruit from alternate labour pools, such as new immigrants, new retirees, aboriginals and persons with disabilities
• Devise career advancement opportunities, sponsored training and competitive compensation packages for your employees

Business Builders

Business Builders is intended to inform owners/operators of best business practices and enable them to apply the knowledge to their own business via easily customizable templates that are designed for specific tasks in the workplace. This CD-ROM based resource incorporates practical and straightforward tourism business management tools, resources, and templates.  Ideal for entrepreneurs and small tourism business owners and operators, this series explores the fundamental basics of business planning, development, and management.

Employee-rated Employer of Choice 

The Discover Tourism Employer of Choice Program is the only program of its kind available to tourism employers across Canada, absolutely FREE.

What is an "Employer of Choice" and why should your business become one?
An Employer of Choice is one where employees' actions align with its business goals, they feel appreciated and valued and their contributions are acknowledged and rewarded. That's why more people want to join an Employer of Choice and great employees want to stay with them. It's also why their employees strive to perform and are more willing to adapt to change. 

(OTTAWA, ON - August 19, 2009) The Canadian Tourism Human Resource Council (CTHRC) and the Tourism Industry Association of New Brunswick (TIANB) are pleased to announce that the Complexe Les Deux Rivières is the first recipient of the employee-rated Employer of Choice designation. The Tracadie-Sheila, New Brunswick vacation centre has achieved this distinction through its development and implementation of leading human resource practices.

Aboriginal Tourism Business Guide

Share Aboriginal culture and Aboriginal heritage new partnerships with businesses!

The emerit Aboriginal Tourism Business Guide assists Aboriginal business operators in developing, marketing, and managing their tourism operations. Produced in partnership with Aboriginal Tourism Team Canada, this Business Guide covers everything you need to get your business plan off the ground, including employee development, how to sell your ideas, listings of available funding resources, and much more.
$30 plus hst paper format

Trainer Training Resources

An important component of the emerit product line is the extensive selection of trainer resources.  Train-the-Trainer and Train-the-Workplace-Trainer are workshops that both cover the how-tos of training: the importance of training; how adults learn; how to plan for and deliver training; and how effective coaching, feedback, and recognition will reinforce performance. Occupational standards and assessment for Workplace Trainers  and Tourism Trainers are included.

View all trainer training resources!

National Reports / Studies

Tourism Sector Employment in Canada
Looking for employment data on the Canadian tourism industry? Review the most recent reports issued by the Canadian Tourism Human Resource Council (CTHRC).

http://cthrc.ca/en/research_publications.aspx