Responsible Beverage
Prevent, Protect, and Prosper with Responsible Beverage training!
Responsible Beverage is designed to help you and your staff deal with the risk related to serving alcohol. In fact, it deals with all risk management issues, not just alcohol. It's a management tool designed to enable staff to make the right choices!
Responsible beverage principles can both improve server performance and enhance customer safety.
Establishments that train their staff can:
• Reduce their risk of alcohol-related liability;
• Receive liquor liability insurance discounts;
• Improve customer service;
• Help make their communities safer.
Maintain a Safe and Professional Environment at Your Establishment
Responsible Beverage training helps ensure guest safety by giving staff the knowledge and skills necessary to recognize and help prevent potentially high-risk situations from occurring and how to handle these situations if they do arise.
Protect Against Alcohol-related Legal Liability
Every day, food and drink establishments and their employees face potential liability from illegal alcohol service that occurs at their premises. Just one server's mistake or oversight in serving to a minor or intoxicated person can lead to a liquor license suspension and criminal and/or civil punishment for staff, managers, and owners.
Responsible beverage training can help prevent illegal alcohol service from occurring while providing a reasonable efforts defense against possible liability. It's more favourable in the eyes of a judge if you can show that you have taken steps in risk management in the event of a legal action. FYI, Responsible Beverage is recognized by most insurance companies as a risk management step.
Improve Customer Service
Last but not least, Responsible Beverge can have a very positive impact on customer service. Responsible beverage training is - at its heart - about being attentive to customer needs and tailoring service accordingly. RB training can enhance your staff's customer skills and give them the confidence to serve customers in a friendly and professional manner.
Also, you should note that Responsible Beverage is a short workshop (4 hours) and therefore, it offers the flexibility to fit into any schedule.
Suitable for
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Managers
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Food and beverage servers
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Owners
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Banquet servers
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Bartenders
In class: per participant : $75 plus HST for TIANB members. $95 plus HST for non-members.
Contact 1(800) 668-5313 or info@tianb.com to learn more or schedule a class.
We are happy to be able to offer it from where you are, online as well. The program has become mandatory with many provinces and many properties serving NB already. We feel it is prudent to add the online option in a world where liability and risk have become more prevalent in our everyday language.
Online: per participant $45 plus HST for TIANB members and for non members.
Click here to download the online registration form
Contact 1(800) 668-5313 or info@tianb.com
