
This three hour workshop is designed to assist the participant in the development of the interpersonal skills and social professionalism necessary to build quality relationships with co-workers and customers and build their confidence in the workplace.
Objectives:
• Understand the importance and use of proper etiquette;
• Understand how to present yourself positively and professionally;
• Identify the importance of effective and professional communication in a variety of work situations;
• Use good manners in a variety of situations;
• Be responsible for good communication skills with technology;
• Show courtesy to others in both your personal and professional lives;
• Understand how to handle difficult or awkward situations with comfort and confidence; and
• Build successful relationships with individuals in the workplace.
Suitable for:
Per participant: $35 plus HST. Contact 1(800) 668-5313 or Email to book a class or learn more.