emerit is national training products developed by Tourism HR Canada – TIANB is the distributor of emerit products in New Brunswick.

Tourism HR Canada works hand-in-hand with industry, small businesses, education institutions, and large corporate enterprises, to develop the emerit line of skill training programs.

Training resources from emerit are available for dozens of occupations such as Tour Guide, Front Desk Agent, Supervisor, Taxicab and Limousine Driver, Food & Beverage Server, and many more!

Training Resources may come in multiple or different versions:

  • National Occupational Standards are manuals that describe the knowledge, skills and attitudes necessary to be considered competent in an occupation. The standards are set by the industry and are the basis for emerit training and certification programs.
  • Workbooks are occupation-specific, self-study guides used for training or to prepare for certification. They contain exercises, checklists and self-tests based on the National Occupational Standards for the occupation. Some workbooks are also available for e-readers.
  • Online courses are occupation-specific, self-directed training designed to be flexible. Training modules based on National Occupational Standards can be completed when it is convenient for the learner, from any computer with internet access. Online courses are available to learners for one year from the date of activation.

Professional Certification from emerit

When employees are certified through emerit, they earn a prestigious, national credential that identifies them as a true professional in their occupation, and recognizes the skills, knowledge, pride, and dedication they have brought to their career—and to your business.

For more information contact TIANB at 506-458-5646 or email info@tianb.com.

BARTENDER – Your bar is a profit centre and key customer engagement point. Are your guests being WOW-ed? Certification packages from $260+HST > LEARN MORE

DIRECTOR OF HOUSEKEEPING – Leadership, process driven, and customer focused attitude. Do you represent these core attributes of an exceptional Director of Housekeeping? Certification packages from $685+HST > LEARN MORE

EVENT COORDINATOR – Working behind the curtains, focusing on detail, and juggling many tasks, a skilled Event Coordinator ensures events run successfully. Are you such a person? Certification packages from $260 + HST > LEARN MORE

EVENT MANAGEMENT INTERNATIONAL (CEMP) – Your events transcend borders and types; is your Event Manager trained in the nuances of international event management? Certification packages from $685+HST > LEARN MORE

EVENT MANAGER – Organize events, from festivals to executive conferences — all the skills you need in one training program. Certification packages from $685+HST > LEARN MORE

FOOD AND BEVERAGE MANAGEMENT INTERNATIONAL – The Food and Beverage Management International Certification program places successful candidates among the elite of their profession and rewards them with a globally recognized emerit professional designation, Certified International Foodservice Management (CIFM). > LEARN MORE

FOOD AND BEVERAGE MANAGER – emerit training will help you learn the skills you need to be a successful Food and Beverage Manager. When complete, you’ll be awarded the Tourism Certified Manager (TCM) designation. Certification packages from $685+HST > LEARN MORE

FOOD AND BEVERAGE SERVER – Anticipating customer needs, thriving in a fast-paced environment, and doing it all with a smile. Does that describe you? Certification packages from $260 + HST > LEARN MORE

FRESHWATER FISHING GUIDE – Combine your love of the outdoors and natural teaching abilities with the skills you need to be a great guide. When complete, you’ll be awarded the Tourism Certified Manager (TCM) designation. Certification packages from $260 + HST > LEARN MORE

FRONT DESK AGENT – Front Desk Agents are key to your customers’ first impression. How impressive are yours? Certification packages from $260 + HST > LEARN MORE

HERITAGE INTERPRETER – You start with a passion for culture and history. emerit Heritage Interpreter training adds delivery and professionalism. Certification packages from $495 + HST > LEARN MORE

HOTEL GENERAL MANAGER – Leadership, budgeting and planning, human resource management, and the ability to put customer service first. Do you have the skills it takes to be an effective Hotel General Manager? Certification packages from $685+HST > LEARN MORE

HOUSEKEEPING ROOM ATTENDANT – Skilled Housekeepers go above and beyond the basics. Are you ready for training that can be the difference between basic and great service? Certification packages from $260 + HST > LEARN MORE

HUNTING GUIDE – Use your love of the outdoors and environmental consciousness to provide clients with an exceptional hunting experience. Certification packages from $260 + HST > LEARN MORE

LINE COOK – Quality food, and rapid preparation in a fast-paced environment. Are you an efficient and effective Line Cook? Certification packages from $260 + HST > LEARN MORE

RESERVATION SALES AGENT – Usually a customer’s first point of contact, a Reservation Sales Agent can set the tone for the customer’s overall experience. Certification packages from $260 + HST > LEARN MORE

RETAIL SALES ASSOCIATE – Learn the best customer service and sales techniques — whether you are on commission or not, sales are a key success metric for your career. Certification packages from $260 + HST > LEARN MORE

SALES MANAGER – Use your sales savvy, confidence and aptitude for building strong relationships to further your sales career. Certification packages from $260 + HST > LEARN MORE

SUPERVISOR – Become a true and skilled leader while balancing operational needs – do you have what it takes to become a superstar Supervisor? Certification packages from $260 + HST > LEARN MORE

TAXICAB AND LIMOUSINE DRIVER – emerit trained Taxicab and Limousine Drivers provide a wealth of tourism information and generate exceptional travel experiences so passengers choose your service for all their transportation needs. Certification packages from $260 + HST > LEARN MORE

TOUR GUIDE – Wherever in the world you may be giving a tour, emerit training will support your success. Certification packages from $260 + HST > LEARN MORE

TOURISM TRAINER – Learn how to manage challenging behaviours, create dynamic learning environments and develop training programs for different learning styles with emerit training! Certification packages from $685+HST > LEARN MORE

TOURISM VISITOR INFORMATION COUNSELLOR – Become a multi-functional Tourism Visitor Information Counsellor. Take control of your tourism career by learning everything from value-added selling to handling your establishment during peak tourism seasons. Certification packages from $260 + HST > LEARN MORE

TRAVEL MANAGER – Advance your travel career and lead your agency to success! Certification packages from $675+HST > LEARN MORE