Prevent, Protect, and Prosper with Responsible Beverage training!
Responsible Beverage is designed to help you and your staff deal with the risks related to serving alcohol.
Establishments that train their staff can:
- Reduce their risk of alcohol-related liability;
- Inquire to receive liquor liability insurance discounts;
- Improve customer service;
- Help make their communities safer.
Maintain a Safe and Professional Environment at Your Establishment
Responsible Beverage training helps ensure guest safety by giving staff the knowledge and skills necessary to recognize and help prevent potentially high-risk situations from occurring and how to handle these situations if they do arise.
Protect Against Alcohol-related Legal Liability
Every day, licensed establishments and their employees face potential liability from irresponsible alcohol service that may occur at their establishment. Just one mistake or oversight in serving to a minor or intoxicated person can lead to a liquor license suspension and criminal and/or civil punishment for staff, managers, and owners.
Responsible Beverage training can help prevent illegal alcohol service from occurring while providing a reasonable efforts defense against possible liability. It's more favourable in the eyes of a judge if you can show that you have taken steps in risk management in the event of a legal action. Responsible Beverage is recognized by most insurance companies as a risk management step.
Improve Customer Service
The Responsible Beverge also has a very positive impact on customer service. By being attentive to customer needs and tailoring service accordingly your staff will be representing the professionalism of your establishment.
When you train your staff to safely serve alcohol you are enhancing their skills and giving them the confidence to server customers in a responsible and professional manner.
Responsible Beverage is a short workshop (4 hours) that is flexible enough to fit into any schedule.
It can also be taken online, making it easy to access anytime and from anywhere in the province.
- Food and beverage servers
- Banquet servers
Online: per participant $45 plus HST for Members and $75 for Non-Members.